The Qcells App (Q.OMMAND HOME) is designed to help homeowners easily monitor and manage their solar energy system. Whether you want to check how much power your panels are generating, track your energy usage, or ensure your battery is working correctly, this app makes it simple. Here’s a step-by-step guide to help you navigate the home page and key features. The app is available on both App store (Apple) and Google Play Store (Android). Once downloaded, create an account and follow the on-screen instructions to connect your solar system.
Home Page When you first open the app you land on the home page, which gives you an overview of the solar system performance.
Real-Time energy flow animation. This visually represents where your electricity is coming from – whether it’s your solar panels, battery storage, or the grid. Below the animation is key metric such as:
Solar Power Generation – is how much electricity your solar panels are producing.
Home Energy Consumption – The amount of electricity your home is currently using.
Battery Status – Whether your battery is charging, discharging, or full.
Grid Usage – If your home is drawing power from or sending power back to the grid.
After this, you’ll see a section that provides your historical energy data. This lets you compare your daily, weekly, and monthly energy production and consumption, helping you track trends and understand when your home uses the most power.
How to Set Battery Charging:
- Open the Q.OMMAND HOME application. And click “Operation Mode” on the main screen.
- Select “Time-based mode” option.
- Enter the “Start Date” to activate the time-based mode.
- Enter the “End Date” to deactivate the time-based mode. Selecting “Permanent” will make the setting remain in effect.
- Set the time-based operations for “weekdays” and “weekends”.
- Click the “+” button to add time slots for specifying the time-based operations
- Click the time slot to make detailed settings.
- Select the “Start Time” and “Action” for the time slot.
- In the “Manual” action, you can set the battery outputs.
- Click “Save”.
Home Appliance Energy Monitoring is the option to check the electricity consumption of specific home appliances if your solar system is equipped with smart energy monitoring. The feature helps identify which devices use the most energy so you can adjust usage habit and lower energy bills. You must add appliances manually.
Clean Energy Score is the section on ‘Energy Insights’ that gives detailed reports on your energy consumption, solar production, and grid usage over time. The feature displays how much electricity comes from renewable sources and makes suggestions for energy improving efficiency.
Family Sharing Feature allows you to add multiple users, so others in the household can check and adjust system preferences. To add users, simple invite them through the app settings and entering their email.
Troubleshooting
App Login Issues:
- Check internet connection
- Reset password using the “Forgot Password” option
- Check the Q.OMMAND Server Status as it may be down
- Close the app and reopen.
App Not Updating/Showing Incorrect Information:
- Refresh the App and return to the home screen to force a data refresh.
- Check the internet connection is stable as connectivity issues can prevent app from data.
- Make sure the latest version of the app is downloaded to improve functionality.
- Check the latest firmware update has taken place
Qcells also has a customer tips and FAQ page linked here: https://www.q-cells.co.uk/service/customer-tips-faq. Do get in contact with us if you have further queries about your solar system, we are happy to help at GES.
Speak to our team
Enter your contact details in the form below and one of our experienced team members will be in touch to discuss your requirements.
